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Customer care

 

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Your comments

You can use this section to inform us about possible problems you encountered using the service, to propose improvements you deem necessary or simply to let us know what you think about ATV service.

 
 
 
 
 

 IMPORTANT: in case of a complaint for a malfunctioning of the service please also give

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

 Please give your address and we will answer you as soon as possible

 
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Dear user,
Thanking you for your preference, we would like to remind you that:
In accordance with the decree law D.Lgs. 30/06/2003 n. 196, ATV informs that: ATV- Azienda Trasporti Verona (Verona Transport Company), located in Verona, Lungadige Galtarossa 5, 37133 -   is in charge of the data management.
The management of data, through computer technology, aims at customer satisfaction, by understanding the customers' needs from their questions. The data will be used to send, when required, informative and publicity material and will not be communicated or given to third parties. The giving of data is non-obligatory; the user is free to supply his own personal data. It is to be noted, however, that the absence of data will make it impossible to achieve the goals related to the treatment of data.
 

With reference to data management, the user can avail himself of the rights expressed by the decree law D. Lgs. 30/06/2003 n. 196. The user, by sending ATV the information of the above -reported form, expresses his/her consent for the above-described management of data and declares him/herself to be informed of his/her rights.

 
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ATV - Azienda Trasporti Verona s.r.l. | Lungadige Galtarossa 5 - 37133 Verona
P.I. 03644010237 | Tel 045 8057811 / Fax 045 8057800 | Email: atv@atv.verona.it | Posta elettronica certificata: protocollo.atv@pec.it
Iscrizione Reg. Imprese VR n° 03644010237 | Capitale sociale € 15.000.000,00 i. v.